Communication elements division - Revision history

Root at 08:03, 20 October 2025

2025-10-20T08:03:13Z

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	<span id="non-verbal-communication-55"></span>		<span id="non-verbal-communication-55"></span>
	== ~~'''~~Non-verbal Communication (55%)~~'''~~ ==		== Non-verbal Communication (55%) ==

	This includes body language, facial expressions, gestures, and posture. Non-verbal cues can convey emotions and attitudes more effectively than words. For instance, a smile can indicate friendliness, while crossed arms may suggest defensiveness. These cues often provide context and can reinforce or contradict verbal messages.		This includes body language, facial expressions, gestures, and posture. Non-verbal cues can convey emotions and attitudes more effectively than words. For instance, a smile can indicate friendliness, while crossed arms may suggest defensiveness. These cues often provide context and can reinforce or contradict verbal messages.
			=== '''1.''' Facial Expressions ===
	~~<span id="facial-expressions"></span>~~
	=== 1. Facial Expressions ===

	* Convey emotions like happiness, anger, surprise, disgust, fear, contempt—universal across cultures (e.g., smiling = happiness, frowning = displeasure).		* Convey emotions like happiness, anger, surprise, disgust, fear, contempt—universal across cultures (e.g., smiling = happiness, frowning = displeasure).
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	* Includes tone, pitch, tempo, volume, pauses, and inflections.		* Includes tone, pitch, tempo, volume, pauses, and inflections.
	* Even without content, paralanguage can express confidence, sarcasm, or hesitation		* Even without content, paralanguage can express confidence, sarcasm, or hesitation


	~~-----~~

	<span id="voice-and-tone-38"></span>		<span id="voice-and-tone-38"></span>
	== ~~'''~~Voice and tone (38%)~~'''~~ ==		== Voice and tone (38%) ==

	The way something is said—such as the pitch, volume, and intonation—plays a significant role in how a message is received. For example, a warm tone can make a statement feel more sincere, while a harsh tone can make the same words feel aggressive. This aspect of communication helps convey emotions and can significantly influence the listener's perception.		The way something is said—such as the pitch, volume, and intonation—plays a significant role in how a message is received. For example, a warm tone can make a statement feel more sincere, while a harsh tone can make the same words feel aggressive. This aspect of communication helps convey emotions and can significantly influence the listener's perception.

			== Words (7%) ==
	~~-----~~

	~~<span id="words-7"></span>~~
	== ~~'''~~Words (7%)~~'''~~ ==

	The actual words used in communication are important, but they represent only a small fraction of the overall message. This is because words can be interpreted in various ways, and their impact is often shaped by the non-verbal and vocal elements accompanying them.		The actual words used in communication are important, but they represent only a small fraction of the overall message. This is because words can be interpreted in various ways, and their impact is often shaped by the non-verbal and vocal elements accompanying them.
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	https://www.helpguide.org/relationships/communication/nonverbal-communication		https://www.helpguide.org/relationships/communication/nonverbal-communication
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	[[Category:KC Communication]]		[[Category:KC Communication]]

Maintenance script: Added category KC Communication

2025-10-19T17:50:56Z

Added category KC Communication

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			[[Category:KC Communication]]

Maintenance script: Maintenance script moved page UserDocumentation:Knowledge Central/KC Global/KC Communication/Communication elements division to Communication elements division: Cleaned title and categorized

2025-10-19T17:50:56Z

Maintenance script moved page UserDocumentation:Knowledge Central/KC Global/KC Communication/Communication elements division to Communication elements division: Cleaned title and categorized

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imported>Unknown user at 09:16, 19 July 2025

2025-07-19T09:16:25Z

← Older revision		Revision as of 10:16, 19 July 2025
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			[[File:UserDocumentation_Knowledge_Central_KC_Global_KC_Communication_Communicative_toolsimage-20250626-171006.png\|512px\|center]]

			The division of communication into 55% non-verbal cues, 38% voice and tone, and 7% words is based on research in the field of communication, particularly by psychologist Albert Mehrabian. This model emphasizes that the way we convey a message often carries more weight than the actual words we use. Here’s a breakdown of each component:

			<span id="non-verbal-communication-55"></span>
			== '''Non-verbal Communication (55%)''' ==

			This includes body language, facial expressions, gestures, and posture. Non-verbal cues can convey emotions and attitudes more effectively than words. For instance, a smile can indicate friendliness, while crossed arms may suggest defensiveness. These cues often provide context and can reinforce or contradict verbal messages.

			<span id="facial-expressions"></span>
			=== 1. Facial Expressions ===

			* Convey emotions like happiness, anger, surprise, disgust, fear, contempt—universal across cultures (e.g., smiling = happiness, frowning = displeasure).
			* Micro‑expressions (e.g. Duchenne smiles) can reveal true feelings—even when words say otherwise

			<span id="eye-contact-gaze"></span>
			=== 2. Eye Contact & Gaze ===

			* Indicates attention, interest, trustworthiness, or hostility.
			* Direct eye contact = engagement; averted gaze = discomfort or deceit.
			* Pupils even dilate with interest

			<span id="body-posture-movement"></span>
			=== 3. Body Posture & Movement ===

			* Open posture (arms uncrossed, leaning in) = confidence and receptivity; closed (arms crossed, hunched) = defense or withdrawal.
			* Leaning forward = interest; leaning back = detachment

			<span id="gestures"></span>
			=== 4. Gestures ===

			* Hand movements emphasize speech, convey emotion, or even replace words (e.g. thumbs-up, pointing).
			* Be cautious—gestures like the “OK” sign can vary culturally

			<span id="proxemics-personal-space"></span>
			=== 5. Proxemics (Personal Space) ===

			* The physical distance between people communicates intimacy, comfort, or authority.
			** Intimate (< 18″), personal (1.5–4 ft), social (4–12 ft), public (> 12 ft)

			<span id="touch-haptics"></span>
			=== 6. Touch (Haptics) ===

			* Conveys warmth (handshake, pat), dominance (firm grip), or care (hug).
			* Meaning depends on context and cultural norms

			<span id="paralanguage-vocal-cues"></span>
			=== 7. Paralanguage (Vocal Cues) ===

			* Includes tone, pitch, tempo, volume, pauses, and inflections.
			* Even without content, paralanguage can express confidence, sarcasm, or hesitation


			-----

			<span id="voice-and-tone-38"></span>
			== '''Voice and tone (38%)''' ==

			The way something is said—such as the pitch, volume, and intonation—plays a significant role in how a message is received. For example, a warm tone can make a statement feel more sincere, while a harsh tone can make the same words feel aggressive. This aspect of communication helps convey emotions and can significantly influence the listener's perception.


			-----

			<span id="words-7"></span>
			== '''Words (7%)''' ==

			The actual words used in communication are important, but they represent only a small fraction of the overall message. This is because words can be interpreted in various ways, and their impact is often shaped by the non-verbal and vocal elements accompanying them.

			<span id="sources"></span>
			= Sources =

			https://www.helpguide.org/relationships/communication/nonverbal-communication
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imported>Unknown user at 09:16, 19 July 2025

2025-07-19T09:16:25Z

← Older revision	Revision as of 10:16, 19 July 2025
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imported>Unknown user at 09:16, 19 July 2025

2025-07-19T09:16:25Z

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